JC SOP: Opening

• Work from outside in
• Dining Room (Phase 1)
• Outside (Phase 2)
• Bathroom (Phase 3)

1. turn light switch
2. turn on coffee machine & fridge
3. set up menu stand
4. sweep floor outside floor
5. sweep inside floor (dining and bathroom)
6. clean glass
7. wipe tables
8. fill up utensils & serviette
9. wash hands
10. wipe cake cabinet. Inside with damp (bleach water) cloth
11. Wipe outside of cake cabinet with news paper and glass cleaner
12. remove expired cakes & store them in the back. Inform shift manager number of cakes
13. top up with new cakes (left new cakes). Shift older cakes to the right.
14. Clean toilet bowls
15. clean mirror
16. wipe down walls
17. throw away thrash (toilet & side of coffee machine)
18. light up incense for the zen
19. turn on ice machine & empty water tray behind ice machine

Power:

Exterior, set up menu stands, WTFs, clean floor and wipe glass.

Wipe the outside.

Wipe the inside

Wipe the ledges

Fill up water bowl

Check the dates of the cakes. Dispose of expired cakes (5 days)

Move all old cakes to the right of the cake display. New cakes enter on the left. Old cakes leaves on the right side.

Make a list and get your cakes from the freezer. Date your cake with today’s date.

Clean all table top

Make sure every table has cutleries. 1 set per chair. A set comprise of fork, spoon, knife, 3 napkins.

Arrange the table as in the picture, Enzyme bottle facing the door, flower behind.

Make sure that menu face the same direction. Provides the appearance of order.

Flush:

Brush the bowl with cleanser.

Replenish toilet rolls. If toilet rolls are out, go to Giant and buy.

You should have 4 mugs: Steaming mug, cooling mug, hot water mug (for topping up tea), and spare steaming mug. You should also have a single nozzle hock for single shot latte. 

Fill up sugar syrup

Sugar syrup is in the kitchen. If there are none, please make a jug. You ask the kitchen staff to teach you how to make the syrup.